Last updated: 6/5/2025
By accessing or using PipePilot (“the Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service.
PipePilot is a software-as-a-service platform designed to help plumbing professionals manage jobs, generate quotes, and communicate with customers. The Service includes AI-powered quote generation, job tracking, customer management, and related features.
You must create an account to use the Service. You agree to provide accurate, current, and complete information during registration and to update such information as needed.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use.
We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our discretion.
You agree not to use the Service to:
PipePilot offers various subscription plans with different features and usage limits. Plan details and pricing are available on our pricing page.
Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as explicitly stated in these Terms.
We offer a free plan with limited features. Free plan users may upgrade to paid plans at any time. We reserve the right to modify or discontinue the free plan at any time.
You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.
You retain ownership of all data you submit to the Service. You grant us a license to use, store, and process your data solely to provide the Service to you.
Our AI features generate quotes and recommendations based on your input. While we strive for accuracy, you are responsible for reviewing and validating all AI-generated content before use.
We maintain regular backups of your data. You may export your data at any time through your account settings.
PipePilot and all related trademarks, copyrights, and intellectual property are owned by us. These Terms do not grant you any right to use our intellectual property except as necessary to use the Service.
The Service may integrate with third-party services (such as payment processors, AI providers, and email services). Your use of these services is subject to their respective terms and conditions.
We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance, updates, or experience outages that temporarily affect service availability.
THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR AVAILABLE AT ALL TIMES. YOU USE THE SERVICE AT YOUR OWN RISK.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.
OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.
These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].
We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Your continued use after such changes constitutes acceptance of the updated Terms.
If you have questions about these Terms, please contact us:
Email: [email protected]
Subject: Terms of Service Inquiry